Privacy Policy

Artifex's Privacy Policy


Effective as of 1st of February 2024

Last updated: 27th of October 2024

Welcome to Artifex, LLC (“Artifex,” "we," "us," or "our"). We value your privacy and are committed to safeguarding it through our compliance with this Privacy Policy. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you use Artifex’s services. By accessing or using our services, you agree to the practices described in this policy. If you do not agree with our policies and practices, your choice is to not use our services.

Information We Collect

We collect several types of information from and about users of our platform, including:

A. Information You Provide Directly

  • Account Information: When you create an account on Artifex, we may collect your name, email address, username, password, and other contact details.
  • Profile Information: To customize your experience, you may add a profile picture, bio, and other optional details.
  • Payment Information: If you engage in transactions, we may collect payment information such as credit card details or payment processor data. Payment processing is handled by third-party providers, and we do not store full payment details on our servers.
  • Communications: Any communication with us (e.g., customer service requests) or other users through Artifex may be collected, including message content, email communications, or support tickets.
  • Content Submission: When you post, upload, or share content (such as plugins or digital assets), we may collect information associated with this content, including metadata and user interactions.

B. Information We Collect Automatically When you use Artifex, we may automatically collect information about your device and how you interact with the platform:

  • Usage Information: Details of your interactions with the platform, such as pages visited, time spent on each page, and features accessed.
  • Device Information: Information about the device you use to access Artifex, including IP address, browser type, operating system, device identifiers, and network information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your activity. You can control the use of cookies at the individual browser level.

C. Information from Third Parties We may also collect information about you from third parties:

  • Third-Party Integrations: Artifex may receive data from payment processors or other partners, for purposes such as account verification and transaction tracking.

How We Use Your Information

We use the information we collect for purposes including, but not limited to, the following:

A. To Provide and Maintain Services

  • Account Setup: Enable you to create an account and maintain your profile.
  • Transaction Processing: Facilitate purchases, sales, and payments, including order confirmation, billing, and delivery of digital goods.
  • User Interactions: Enable communication between users, including messaging and support requests.

B. To Improve and Personalize Your Experience

  • Customization: Tailor content, features, and recommendations to better match your preferences and interests.
  • Analytics: Use aggregated data to understand usage trends, user preferences, and platform performance to improve the functionality of Artifex.

C. To Protect Security and Enforce Policies

  • Account Security: Monitor and protect against unauthorized access, fraud, or security breaches.
  • Policy Enforcement: Detect, investigate, and prevent activities that violate our Terms of Service or other applicable policies.

D. To Communicate with You

  • Updates and Notifications: Send you updates on your account, changes to policies, or notifications about new features.
  • Marketing: With your consent, provide you with information on promotions, special offers, or content that may be of interest.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure. Some of these measures include encryption, firewalls, and regular security audits. Despite our best efforts, no security system is entirely foolproof, and we cannot guarantee the absolute security of your information.

Sharing Your Information

Artifex does not sell or trade your personally identifiable information to third parties. However, we may share your information under certain circumstances:

A. With Trusted Service Providers We may share information with third-party providers that support our platform, such as payment processors, cloud storage, analytics services, and email providers. These third parties are contractually obligated to use your information solely for purposes authorized by us and are required to maintain confidentiality.

B. For Legal Compliance and Safety Artifex may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose information to protect the rights, property, or safety of Artifex, our users, or others.

C. In the Event of Business Transfers If Artifex undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any change in ownership or transfer of your personal information.

D. User-Directed Sharing When you engage in transactions with other users on Artifex, certain information may be shared with the seller or buyer (such as your username and relevant transaction details) to facilitate the transaction.

Your Choices and Rights

Depending on your jurisdiction, you may have rights regarding the personal information we hold about you. These rights may include:

  • Access and Correction: Request access to and correction of your personal information.
  • Deletion: Request deletion of certain personal information, subject to legal and contractual limitations.
  • Opt-Out of Marketing: Opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
  • Cookies Control: Modify your cookie preferences through your browser settings or the cookie management options on our platform.

Children’s Privacy

Artifex does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.

International Data Transfers

Artifex is based in the United States, and information collected through our platform may be transferred to and processed in the United States or other locations outside of your jurisdiction. By using our services, you consent to the transfer of your information to locations that may have different privacy standards than your country.

Changes to Our Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of Artifex after any changes constitutes acceptance of the revised policy.

artifex logoArtifex

Let's get started on something great

Work with over 4000+ freelancers already growing with Artifex.